BC Game Privacy Policy
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Privacy Policy
Last updated: 02.07.2026
BC.GAME, operated by Twocent Technology Limited, is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. By accessing BC.GAME, you agree to the practices described in this document.
Who We Are
BC.GAME is operated by Twocent Technology Limited, a limited liability company registered in Belize (company registration number 41939), with a registered address at Sea Urchin Street #2, San Pedro, Ambergris Caye, Belize. BC.GAME is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202410011-FI1.
For any privacy-related enquiries, please contact us at: [email protected]
Information We Collect
We collect various types of personal information to provide and improve our services:
- Account Information: Name, date of birth, email address, username, and password.
- Identity Verification: Government-issued ID, proof of address, and other KYC documents as required by our licensing obligations.
- Financial Information: Cryptocurrency wallet addresses and transaction history.
- Technical Data: IP address, browser type, device information, and cookies.
- Usage Data: Pages visited, games played, wagering activity, and session duration.
- Communications: Any messages or feedback you send to our support team.
How We Use Your Information
We use your personal data for the following purposes:
- To create and manage your account.
- To process transactions and verify your identity in compliance with anti-money laundering (AML) and know your customer (KYC) regulations.
- To provide customer support and respond to your enquiries.
- To personalise your experience on our platform.
- To detect and prevent fraud, cheating, or any other unlawful activity.
- To send you service-related notifications and, where you have consented, promotional communications.
- To comply with applicable legal and regulatory obligations.
Legal Basis for Processing
Where UK data protection law applies, we process your personal data on the following legal grounds:
- Contractual necessity: To fulfil our obligations under our Terms and Conditions.
- Legal obligation: To comply with AML, KYC, and responsible gambling requirements.
- Legitimate interests: To prevent fraud and ensure the security of our platform.
- Consent: For optional marketing communications, which you may withdraw at any time.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and personalise content. You may control cookie settings through your browser; however, disabling certain cookies may affect the functionality of our website.
Sharing Your Information
We do not sell your personal data to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our platform, such as payment processors, identity verification services, and analytics providers.
- Regulatory Authorities: Government bodies or licensing authorities where disclosure is required by law.
- Law Enforcement: Where we are legally obligated to disclose information in connection with criminal investigations or legal proceedings.
All third parties are required to handle your data in accordance with applicable data protection laws.
Data Retention
We retain your personal data for as long as your account remains active and for a minimum of five (5) years following account closure, in line with our regulatory and legal obligations. Financial and transactional records may be retained for longer periods as required by law.
Your Rights
You have the following rights in relation to your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your data, subject to legal obligations.
- The right to restrict or object to certain types of processing.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise any of these rights, please contact our support team at: [email protected]
Data Security
We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. If you discover any security vulnerabilities, please report them immediately to: [email protected]
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised update date. We encourage you to review this page periodically. Continued use of our services following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
- General Support: [email protected]
- Feedback: [email protected]
- Security Issues: [email protected]